Returns & Refunds Policy
14-Day Return Policy
Unused items may be returned within 14 days of delivery if they are in original condition and packaging. A valid proof of purchase is required. Products must be securely packed to avoid transit damage.
Return Fees
Customers are responsible for return shipping. A 15–25% restocking fee may apply based on product type and customization.
Note: Custom-built structures and installed units like built-in grills or stone fireplaces are not eligible for return.
How to Initiate a Return
Please email us at support@modernyardco.com with your order number and reason for return. Our support team will walk you through the return process step by step.